Customer Service Coordinator

Works with clients who have complaints, orders, or require information about products/services purchased from the organization. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - To prepare Quotation, D.O and Invoice for customer as per instruction from superior - Attracts...

Requirements: - Minimum Diploma in Administration or Project Management or equivalent - Relevant experience in project coordination and/or administration. - Strong ability to handle coordination of multiple projects. - Attention to detail in all administrative requirements. - Able to communicate fluently in English. - Skilled in Microsoft Excel and Word. -...

**Customer Service** Jetline Sdn Bhd - Full time - RM 2,000 - RM 2,300 per month - Manage reservations, check-ins, and check-outs. - Coordinate with housekeeping and maintenance teams to ensure room readiness. - Handle guest feedback, complaints, and special requests in a courteous and efficient manner. - Maintain accurate guest records and booking...

**Job Descriptions**: - To serve customers, handling inquiries related to orders, shipments, and deliveries. - Provide an update about the status of shipments and delivery schedules. - Resolve customer issues, complaints and discrepancies in a timely and efficient manner. - Coordinate with other departments to ensure proper order fulfillment. - Prepare...

Handling patients’ complaints, referral sources, and administrative department inquires. - To manage all aspects of patient intake; data entry, answering the phone, outbound calling, maintaining referral source information, and data input. - Responsible for coordinating, collecting, and imputing all patient information and new patient set-ups into a...

**RESPONSIBILITY AND AUTHORITY**: 2. Handle and process Requests for Quotation (RFQs) from customers: a. Review specifications and requirements. b. Coordinate with internal departments (e.g., sales, production, procurement) to prepare pricing and lead time. c. Prepare and issue accurate quotations. 3. Receive, verify, and process Purchase Orders (POs): a....

**Job description** **ABOUT US** We are a leading medical devices company dedicated to providing innovative and high-quality products to pharmacies and clinics. With a commitment to excellence, we're expanding our team to include a dedicated Customer Service Representative who will play a crucial role in ensuring exceptional customer experiences and...

**Key Responsibility: - ** **1- Respond to Enquiries**: - Provide timely, accurate, and comprehensive responses to customer and prospect enquiries regarding the company’s products, services, delivery status, and other enquiries, ensuring exceptional customer satisfaction. **2- Process Orders and Transactions**: - Oversee and manage the entire order...

**Position: Customer Service cum Event Assistant** **Location HQ: Taman Teknologi Cheng, Melaka** **Responsibilities**: - Assist with event setup and teardown before and after events - Pick, pack, load and organize event items based on checklist - Deliver and collect event inventory (including outstation/ KL events) - Support pop-up booths and weekend...

**Summary**: **Responsibilities**: - Coordinate and manage sales activities, including lead generation, prospecting, and follow-up - Maintain customer relationships by providing exceptional customer service and support - Assist in the preparation of sales proposals, presentations, and contracts - Manage and update the sales database and CRM system - Provide...