Customer Support Assistant

*IMMEDIATE VACANCY - URGENT * **CUSTOMER SUPPORT ASSISTANT(CSA) -RELIEF STAFF ( FULL TIMER )** *-SUNGAI PETANI, KEDAH * - Minimum Diploma / SPM qualification - Able to work on weekends and Public Holidays - Computer literate (Ms Word, Excel) is required. - Able to work as a team - Good Customer service and comminication skills. - MUST have valid driving...

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**Key Responsibilities**: - **Brand Promotion**: Act as a key advocate for our brand, ensuring consistency and excellence in all customer interactions. - **Sales Support**: Assist the sales team by providing valuable insights and support to drive sales and meet targets. - **Customer Interaction**: Engage with customers to understand their needs, answer...

Helpdesk Assistance: Troubleshooting: Diagnose and resolve hardware and software issues. Support basic network connectivity problems (e.g., Wi-Fi, Network point). Basic Device Management: Install, configure, and maintain hardware (e.g., desktops, laptops, printers). Replace faulty components like RAM, hard drives, or monitors. Software Assistance: Password...

Join Our TeamWe are seeking a detail-oriented Customer Support Assistant to support the processing of customer sales quotation, sales orders and related documentation. The ideal candidate will ensure accurate sales quotation & order entry, manage discrepancies between quotations and purchase orders (POs), and maintain efficient record-keeping. This role is...

**RESPONSIBILITIES**: **(1) Product Inquiry & Technical Advice** - Respond to product inquiries. - Prepare technical slide / presentations for customers. - Advise on dosage, consumption rates, and product specifications. **(2) Technical Support & Troubleshooting** - Serve as safety representative during site visits (PPE, spill management, correct dosing...

**RESPONSIBILITIES**: **(1) Product Inquiry & Technical Advice** - Respond to product inquiries. - Prepare technical slide / presentations for customers. - Advise on dosage, consumption rates, and product specifications. **(2) Technical Support & Troubleshooting** - Serve as safety representative during site visits (PPE, spill management, correct dosing...

REQUIREMENT DETAILS 1. Diploma or Bachelor Degree 2. Relevant education background in any field 3. Fresh graduate are encourage to apply 4. Active listener with excellent communication, interpersonal and rapport building skills 5. Sound judgement, critical thinking, patient and empathetic attitude 6. Strong written, verbal and collaborative skills JOB...

**Job Title**: Customer Service Administrator **Job Location**: Juru / Perda Bukit Mertajam **Job Type**: Full-time **Job Overview**: **Key Responsibilities**: - Process orders, returns, and refunds, ensuring a seamless customer experience. - Maintain accurate customer records and update databases regularly. - Handle customer complaints, providing...