Administrative Executive
16 hours ago
Answering phones in a professional manner, and routing calls as necessary.
- Suggesting solutions for customer common problems.
- Ensuring customer issues are resolved in a timely manner.
- Developing and maintaining customer relationships.
- Maintaining records of customer interactions.
- Providing an overall great customer experience.
- Ensure customer satisfaction and provide professional customer support.
- Obtain and evaluate all relevant information to handle product and service inquiries
- Update and post new promotion (D’Laksa) at social media
- Find & propose new location for new outlet to Director
- Direct visitors to the appropriate person and office.
- Inform management or office staff regarding visitor’s arrivals or cancellation.
- Helping maintain workplace security & cleanliness
- Ensure that all the main doors and windows are duly locked securely after office hours.
- Attend to visitors including dispatch personnel and logistic delivery, vendors, and suppliers.
- Update calendars and schedule meetings.
- Schedule appointment for Director and management/office staff.
- Managing office general administrative functions
- Providing support for in-office maintenance-related issues.
- Assist in administrative duties and clerical support such as sorting mail, filling, entering data and signing packages.
- Assist in handle staff hostel / check petrol usage / check phone usage/ check CCTV
- Visit and audit outlet as required
- Handle the renovation of new outlet (dealing with contractors, submission drawing and work permit, liaise with fit out department, prepare outlet equipment and utensils)
- Update inventory for kitchen equipment and spare part technician.
- List out maintenance cost every month for outlet staff’s incentive and yearly record.
- To perform any other duties as assigned by the immediate superior/ Director
**Requirements**:
1. Minimum qualification: Diploma holder
2. At least one (1) year experience in related field
3. Able to speak Bahasa Malaysia, English, Mandarin
4. Basic knowledge in Microsoft Office
5. Able to work independently & as well as a good team player
6. Pleasant personality, good interpersonal skill & positive attitude
7. Good working attitude & courteous telephone etiquette
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
**Experience**:
- Administration: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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