Customer Service Executive
3 days ago
**LOCATION**:KL Sentral
**JOB SCOPE**:
- Handle and assist customers’ general inquiries via chat support system.
- Taking ownership to solve challenges faced by customers and clients' partners.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA
**Requirements**:
- Minimum educational requirement: Diploma and above
- _ **Minimum of 1 year of call center experience.**_
- Strong command of English in both verbal and written communication skills
**Salary**: RM3,800.00 - RM4,600.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- What is your expected salary?
- Are you able to work on rotational shift?
- Can you start immediately?
**Education**:
- STM/STPM (preferred)
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