Customer Service Assistant
2 days ago
Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns, when necessary
Job Requirement
- Excellent communication skills, both written and verbal, to effectively convey messages.
- Able to communicate in Mandarin, Basic English and Basic Malay.
- Patient and attention to details.
- Basic proficiency in Microsoft Office and basic calculation
- Aggressive, Optimistic and a good team player
**Job Types**: Full-time, Permanent
Pay: RM2,600.00 - RM3,900.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Flexible schedule
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Work from home
Schedule:
- Fixed shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
- Retention bonus
- Yearly bonus
Ability to commute/relocate:
- Bukit Mertajam (14000): Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How much is your expected salary?
**Language**:
- Mandarin (required)
Work Location: In person
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