Ocean Export Manager

2 days ago

Shah Alam, Malaysia Quanterm Logistics Full time

Responsibilities:

- Execute the global and/or local ocean freight products and trades lanes/networks and procurement strategy on FCL and LCL products.
- Ensure consistent achievement of operational standards to meet customers’ requirements.
- Manage productivity and profitability the day-to-day operations, quality of the services as well as development of skills manpower.
- Maintaining good customer relationships is vital to the function of the Export department and so monitoring customer feedback is essential to maintain high levels of customer service.
- Provide support to all vendors, suppliers, agents, and government agencies to facilitate the export department objectives while ensuring accurate accounting functions relating to the billing, distribution, and collection of funds.
- Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
- Overseeing Ocean Export team and determine the training/development needed for the team.

**Requirements**:

- At least a degree, preferable major in Logistics and/or Supply Chain Management.
- At least 5-8 years of working experience in Logistics/Freight Forwarding is preferred.
- Has working experience in a global forwarding/logistics company.
- Well versed experience in handling LCL, FCL, Transhipment and Nomination shipments.
- Good exposure in international market segments especially USA trade lanes.
- Excellent interpersonal, verbal, and written communication skills.

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