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Assistant Area Manager
2 weeks ago
Petaling Jaya, Malaysia SAKAE SUSHI Full time**Outlet Operations** 1. To ensure that day-to-day operations are carried out smoothly by outlets, in accordance with company’s pre-set procedure and workflows which are defined and documented in the following manuals: a. Human resource policies and procedures manual b. Operations SOP manual 2. Optimize and oversee operations to ensure efficiency. 3....
Assistant Area Manager
2 weeks ago
1. Conduct official monthly outlet audits, followed by necessary follow-up visits to ensure prompt resolution of any identified issues. 2. Submit the new month's outlet visit schedule by the last week of the current month. 3. Submit a weekly summarized outlet audit report to the Area Manager and Assistant Operations Manager by the end of each week. 4. Take full responsibility for developing all assigned personnel to optimize customer satisfaction at each designated outlet. 5. Enhance the volume and profitability of assigned outlets by adhering to sound business practices, policies, and procedures established by SFC. 6. Explore alternative channels to sustain lower outlet sales volumes. 7. Oversee and work closely with the Outlet Manager to ensure efficient management and control of outlet operations and stock. 8. Conduct interviews and hire Baristas based on outlet requirements and affirmative action goals. 9. Provide immediate training/briefing to Outlet Manager, Assistant Outlet Manager, Supervisors and Baristas on operational duties whenever necessary. 10. Conduct timely written performance reviews for Outlet Managers. 11. Coordinate and execute pre-opening preparations for new outlets, adhering to SFC standard procedures. Establish protocols for smooth operations, including manpower arrangement, training, and customer awareness. 12. Offer assistance and support during special operational events, such as catering, events, and new outlet openings, as needed. 13. Review and approve the outlet's weekly operations schedule to ensure efficient and effective planning. 14. Verify and prepare outlet petty cash claim requests before approval and submission. 15. Handle ad hoc reporting tasks, such as summarizing payroll and collecting documents, among others.
IT ALL BEGAN WITH A DREAM In 1997, a homegrown coffee company with a simple yet noble mission was created. That company was San Francisco Coffee, and their mission was to serve the best coffee in town. San Francisco Coffee is one of the few non-franchised American-founded specialty coffee brands in Malaysia who roast their own coffee to ensure the utmost freshness. Having an experienced and well connected Roastmaster in their ranks gives the company an inside track when sourcing the best coffee crops around the world. Their Baristas are trained to personify over two decades of excellence when making every cup of coffee. San Francisco Coffee Sdn Bhd was acquired by Envictus on 28 March 2016. The number of outlets then grew from 28 to 47 which now includes presence not only in the Klang Valley, but also Negeri Sembilan, Penang, and Johor. In 2017 the brand was given a new look to stay fresh in the ever-growing specialty coffee industry.
Bachelor's or Equivalent
