Technical Support

2 weeks ago


Putrajaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

Job Descriptions:
Voice Call Handling: excellent knowledge of handing voice calls.
- Infrastructure Monitoring: Good understanding of Infrastructure components
and respective alerts.
- Exchange: Knowledge on functioning and configuration of Microsoft Exchange
client. Messaging support for exchange.
AD: Knowledge on - Active directory, Proxy, DNS, Group Policy.
Network: Knowledge on - LAN setup, basic routing and switching, passive
networking.
Desktop Security: Knowledge on - Antivirus deployment and update, patch
management, monitoring and reporting.
Desktop, Laptop, Handheld devices: Knowledge on - build management, OS
knowledge.
- Troubleshooting: Remote troubleshooting experience : Desktop, Laptops,
Notebook, iPhone, Network printers, etc
- Printers: Hands on experience on managing printers (Local & Network printers)
- Lexmark and HP Printers.
- Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now,
CA Service Desk, Monitoring Tools.
- ITIL: Knowledge of ITIL processes and procedures like - Incident, Service request
fulfilment, Change, Problem etc
- KM : Knowledge management understanding, review and create new knowledge
articles.
- MS Office: Good / excellent knowledge for support of MS Office and standard
software
- Windows & Smartphones: Windows operating system knowledge (e.g. Windows
7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS
(standard SW, standard HW)

**Salary**: RM3,700.00 - RM4,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Putrajaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Technical Support: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)


  • Technical Assistant

    23 hours ago


    Putrajaya, Malaysia Swis Resources Sdn Bhd Full time

    **Position**: Technical Assistant **Salary**:From RM 2,000 per month **Working Hours**: 8:30 AM - 5:45 PM (Monday - Friday) **Location**:Kg. Tok Aminuddin, Dengkil (Putrajaya) **[Requirements]** - Possess a valid **Chargeman Certificate A1 or A4**. - **Experience**: Minimum **1 year of relevant working experience** in electrical maintenance or project...

  • IT Support

    7 days ago


    Putrajaya, Malaysia HR IT Search Sdn Bhd Full time

    **Our Client** is an MNC providing IT services. **Position : IT Support Engineer** These engineers would provide remote support to Singapore office and potentially other countries as needed. **Job Summary**: **Responsibilities** - Provide remote end user support primarily for Singapore offices, with potential support for global users as needed. - Track...


  • Putrajaya, Malaysia POWER IT SERVICES Full time

    **Role: Atlassian Technical Consultant** **Experience: above 6 years** Required Technical Skill Set: JIRA / Confluence, XML Must-Have - Expert level tool administration knowledge on JIRA, and proficiency in Atlassian tool suite - Creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports...


  • Putrajaya, Malaysia Emgraft Systems Sdn. Bhd. Full time

    Support System EngineerVacancy: 1 postJob Descriptions:Installing and configuring computer hardware, software, systems and networks.Provide client support and technical issue resolution. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications. Follow up with customers to ensure...


  • Putrajaya, Malaysia Abhidi Solution Full time

    Mandatory Requirements:ITIL - Incidents / Change /ProblemMiddleware - MQ, FTPSQL (preferably oracle)Past Development Experience*Linux Exposure*Azure Exposure*What you'll be doingSupport business operations area on functional issues raised on their areas by improving or performing systems configurations in order to resolve them with the help of the necessary...


  • Putrajaya, Malaysia SupportYourApp Full time

    SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's...


  • Putrajaya, Malaysia Abhidi Solution Private Limited Full time

    **Required Skill Set**: **Must Have**: - Expert level tool administration knowledge on JIRA, and proficiency in Atlassian tool suite - Creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations - Proficient in understanding and adapting XML (Extensible Markup Language) - Experience...


  • Putrajaya, Malaysia Royal Bank of Canada Full time

    Client Lifecycle and Surveillance Application Support Analyst **Job Summary** **What is the opportunity?** **Mission statement**: Deliver Best-in-class service by providing the maximum level of system stability through efficiency, automation, capacity management and mitigation of risk. **What will you do?** - Maintain deep communication surveillance system...


  • Putrajaya, Malaysia Extreme Broadband Sdn Bhd Full time

    **Responsibilities**: - **Contractor, Supplier and Client Management**_ - Assist the team leader to manage contractors, suppliers and internal departments - Work closely with clients/customers to ensure meet their requirements. - **Field Work and Installation**_ - Willing to do fieldwork, including tasks within server rooms, data centers, and at rooftop...


  • Putrajaya, Malaysia Asrix Prime Berhad Full time

    Role -CRM Dynamics Developer **Required Technical Skill Set**: Microsoft dynamics development and support Good to have Technical Skill Set PowerBi3 Desired Experience Range: 6-10 + years Desired Grade Range(C1/C2 or C3A above) Location of Requirement: Putrajaya (Malaysia) - **Desired Competencies (Technical/Behavioral Competency)**_ **Must-Have -...