Customer Relation Assistant

A Client Relations Executive is responsible for handling client inquiries, complaints, and feedback, ensuring client satisfaction, managing clients and identifying opportunities to upsell or cross-sell products or services. They build relationships with key employees among customers, create plans to address clients’ business needs, advise clients on...

Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership - Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership - Handle customer’s concern, analyse root cause and take improvement activities - Ensure all customers’ voice is...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

To assist on the office operation; documentation; customer, banker and lawyer coordination. **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Admin/Data Entry- Minimum Education Required- Diploma- Language Required- Bahasa Malaysia- Nationality Preferred- Malaysians...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

**Job Title**: Sales Assistant / Customer Service **Company**: KUEMUE TECHNOLOGY SDN. BHD. **Location**: Kota Damansara, Selangor (On-site) **Job Type**: Full-Time **About Us** KueMue is a product innovation company based in Malaysia. We began by creating **Bakineer**, a compact food-tech gadget designed to simplify baking for small food businesses —...

iS.net was formed in early 2009. The objectives of formation iS.net are mainly to promote local talents in ICT development in the country. With the strength of more than 50 personnel in various background. iS.net is a major role in monitoring fire alerts from more than 8000 designated buildings throughout the country. Besides, iS.net has 21 maintenance...

Assist in product purchasing and order fulfilment activities such as providing quotation, processing PO, issue invoice and other related documentations. - Maintain database of client needs, customer sales order and invoicing records and service reports. - Alert customers on overdue service. - Ensuring orders are delivered on time. - Respond to any issues...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...