Application Support

We are seeking a proactive and detail-oriented Application Support to ensure the smooth operation, maintenance, and continuous improvement of our enterprise applications. This role acts as the first line of support for application-related issues and collaborates closely with users, developers, and infrastructure teams to resolve incidents, implement fixes,...

**Job Summary**: As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required. **Responsibilities**: - Aiding...

Job Responsibilities:Responsible for providing end-to-end application support to business units by working closely with internal/external IT support teams.Identify improvement to address recurring issues to ensure issues are not repeated.Maintain strong understanding on the business process and system functionalities.Proactively identify potential issues and...

**Job Position: IT Application Support** **Salary Up To RM8000** **Location: Kuala Lumpur** **Job Descriptions**: - Ability to keep Customer at the forefront of all requests and advocate for the Customers needs at all times. Advocate for Customer Success - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues -...

**Responsibilities**: **Requirements**: - Minimum Diploma in Computer Science, Software Engineering, Information Technology or similar technical certificate. - At least 3-4 years of working experience in similar capacity, preferably in retail industry. - Experience in supporting SAP Business One, LS Retail, Microsoft SQL, ASP/VB Programming (Developer) will...

Key ResponsibilitiesBusiness Operations SupportAct as system administrator for Salesforce Service Cloud, including user accounts, security control, workflows, and e-forms.Provide Level 1 support and monitor system interfaces across Finance, Procurement, and HR platforms.Administer and support Anaplan platform for business operations.Oversee integration of...

Position: Application Support & Admin Executive (Junior Level)Department: Support OpsWorking Hours:9 AM-6 PM (Standard working schedule will follow business hours, but the candidate must be available for after-hours / weekend support when required)Salary Range: RM1,700 – RM2,000Key ResponsibilitiesTicket Handling & Incident ManagementRespond to client...

Application Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...

**Job Summary** Provide first-level support and solutions/workarounds to the business users for troubleshooting of problems on the corporate banking systems and attending to queries. Ensure all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and...

**Job description** **Job Description for Application Support, Executive** **Job Summary** system is up and ready for the business. **Responsibilities**: - Monitor the routine batch jobs completed without errors. - Execute service recovery or escalate to L2 support team. - Track production incidents in issue tracking system. - Update the manual and...