Customer Service Executive

3 days ago

Shah Alam, Malaysia Global Concord Logistics (M) Sdn Bhd Full time

Liaising with clients for FCL/ LCL/ Export & Import shipments arrangements.
- Handling and Responsible for all import / export documentation and preparing bill of lading, S.I, NOA, certificates etc with proper SOP.
- Update clients on the Container status until the last mile delivery.
- Attend Existing and New Customers inquiries timely & accordingly.
- To maintain good service level to existing customer for long term growth.
- To do invoice billing to customer timely to avoid un-necessary delay in payment.
- Able to support Sales in all aspects and send sailing schedules to Customers
- Willing to do the “ Extra miles “ for customers.
- Responsibility ; Accountability ; Fast learner is what we looking for.
- Very details-oriented and problem-solving skills is required.

**Requirement**:

- Able to work independently within tight deadline and under pressure.
- Good communication skills and able to interact with customers and all level of people.
- Can communicate, read & write in English and Mandarin (preferably Chinese)
- Hard working and a team player.
- Full-Time position(s) available.

Office working hour is from 9.00am
- 6.00pm (Monday to Friday)

Pay: RM2,000.00 - RM4,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your last drawn salary and your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)

Work Location: In person

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