Customer Service Executive
2 weeks ago
Position - Mandarin CS - E-Hailing & Deliveries Service*
Note: *The joining bonus of RM5,000 will be offered for those joining intake in December 2024. (With 2 times of installment payout*
(Taiwan & Hong Kong Market)
Working Location:
- Johor Bahru OR Ara Damansara
Role: Customer Service Executive (Mandarin Speaker)
Qualification: 18 years old, completed with SPM, UEC, and IGCSE certificates.
Language: Traditional Mandarin & English
Working Days & Shifts: 24*7 Rotational Shifts, 5.5 or 6 days
Headcount: 25
**Salary**: Basic RM 3,000 + KPI 400 + Shifts & 6 Days Allowance 600
Leave Policy: Annual Leave - 12 Days, Medical Leave - 14 Days, Additional leave details will be provided during the onboarding process
*Job Description:
- *
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Proficient in computer typing skills
- Ability to handle multiple tasks in a fast-paced environment.
- Good computer literacy
Pay: RM3,000.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (required)
- Bahasa (preferred)
- English (required)
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