Key Account Manager

2 weeks ago


Kota Damansara, Malaysia AVANA Full time

**Operating as the lead point of contact for any and all matters specific to your assigned merchants.**
- **Set up and product training for AVANA Platform.**
- **Conduct merchant workshops for potential leads and existing merchants.**
- **Develop online shopper insights and support strategies and plans that deliver category growth based on online consumer, shopper, and online customer requirements.**
- **Develop and propose the online picture of success for the category. Support its implementation and continuously review the effectiveness of online activities.**
- **Develop and strategize media buying for Facebook, Instagram, and Google Shopping Ads.**
- **Consultation on location when requested.**
- **Building and maintaining strong, long-lasting merchant relationships.**
- **Generate new business using existing and potential merchant networks.**
- **Resolve conflicts and provide solutions to customers in a timely manner.**
- **Specific areas of focus will be managing relationships and capabilities to enhance consumer value and accelerate growth. This includes data/measurement, customer activations, sales planning, and operations.**
- **Leverage data & experience to pull out business trends to share internally and with the customer, continuously develop & measure test & learns.**
- **Participate in merchant engagement activities such as roadshows, guest speaker roles, etc.**

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Damansara: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales Account Manager: 1 year (required)



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