Receptionist
1 week ago
To handle and monitor day to day operations of the Front Office Administration and maintain standard of service efficiency.
- Understanding patients needs and preference and provide necessary assistance to ensure their satisfaction.
- To ensure all standard operation procedures are met all times.
- To work closely with all other departments.
- The dental receptionist’s responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or cancelling appointments as needed.
- Scheduling follow-up appointments and providing reminders.
- Assisting patients to fill out information forms.
- Updating patient records & documenting recent treatments and procedures.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment, collecting payments and preparing bills.
- Maintain confidentially of the patient’s data & medical history.
**Requirements**:
- Pleasant personality with good administration skills.
- Able to handle patients complaints.
- Good time management, planning & organising skills.
- Good interpersonal skills & communications kills.
- Able to converse in **English, Mandarin and Bahasa Melayu**.
- Able to work on **Weekends.**
Pay: RM2,300.00 - RM2,800.00 per month
**Benefits**:
- Dental insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
Application Question(s):
- Are you able to work on weekends?
- What is your expected salary?
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