Admin Officer

1 week ago


Batu Kawan, Malaysia YS Success Industries Sdn Bhd Full time

**Job Summary**

We are seeking a highly organized and detail-oriented individual to join our team as a General Administrative Assistant with basic customer service responsibilities. This role involves supporting day-to-day office operations while ensuring a positive experience for customers through effective communication and assistance.

**Key Responsibilities Administrative Duties**
- Manage and maintain office files, records, and correspondence.
- Schedule and coordinate meetings, appointments, and events.
- Assist in preparing reports, presentations, and other documents.
- Monitor and order office supplies to ensure smooth operations.
- Maintain and update internal databases and records.

**Customer Service Duties**
- Provide basic product or service information to customers.
- Resolve customer complaints or direct them to the appropriate department.
- Record and track customer feedback and escalate recurring issues as necessary.
- Ensure a welcoming and friendly environment for all visitors and clients.

**Qualifications and Skills**
- **Education**: High school diploma or equivalent (Associate or Bachelor’s degree preferred).
- **Experience**: At least 1-2 years of experience in administrative or customer service roles.
- **Language**: English and Malay. Chinese would be an advantage.
- **Technical Skills**: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- **Soft Skills**:

- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Problem-solving mindset and attention to detail.
- Friendly and approachable demeanor.

Pay: RM2,000.00 - RM3,000.00 per month

Work Location: In person


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