Technical Customer Support, I
3 days ago
**Remote Work: Hybrid**
**Overview**:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.
We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.
**Responsibilities**:
- Communicates basic technical solutions to customers using effective communication, listening and comprehension skills.
- Diffuses upset customers
- Fully documents customer interactions in real-time
- Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments
- Identifies and escalates complex problems under direct supervision
- Works on a limited variety of problems of limited scope using defined procedures and practices
- Collaborates with fellow technicians and supervisor to solve problems
- Familiarizes self with new technologies, products and platforms
**Qualifications**:
- Bachelor's degree or Associate Degree (Technical Degree). Technical Certifications preferred
- 1-3 years demonstrated working experience required
- Basic computer literacy with a working knowledge of the Microsoft Office Package
- Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers
- Demonstrates strong customer service and communication skills
-
Technical Customer Support, I
3 weeks ago
Penang, Malaysia Zebra Technologies Full time**Remote Work: No** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...
-
Technical Customer Support, I
1 day ago
Penang, Malaysia Zebra Technologies Full time**Remote Work: No** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...
-
IT Technical Support I
5 days ago
Penang, Malaysia Advanced Energy Management Limited Full timeAre you a Tech Enthusiast or someone who enjoys problem-solving and interacting with others? IT Technical Support would be a reliable option for you to get started in the fast-paced Tech industry. Fantastic chanceAs an IT Technical Support at AE, you will play a critical role in delivering assistance for hardware and software issues encountered by users...
-
Technical Support Specialist
5 days ago
Penang, Malaysia Advanced Energy Management Limited Full timeAre you looking for a challenging and rewarding career in IT? We are seeking a skilled Technical Support Specialist to join our team at Advanced Energy Management Limited.The ideal candidate will have a strong background in computer systems, network administration, and customer service. As a Technical Support Specialist, you will play a critical role in...
-
Technical Support Engineer
5 days ago
Penang, Malaysia ViTrox Corporation Berhad Full timeBroaden your horizon Join our Technical Support Engineering teamAs a Technical Support Engineer, you will be responsible for:Providing support to customers on technical challenges related to vision inspection machine system setup, maintenance, and troubleshooting at customer premises.Traveling locally and abroad to build strong customer relationships and...
-
Accountant I
3 weeks ago
Penang, Malaysia Jabil Circuit Full timeAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise...
-
Technical Support Specialist
5 days ago
Penang, Malaysia HCLTech Full timeJob SummaryAs a Technical Support Specialist at HCLTech, you will be the first point of contact for users seeking technical assistance. Your primary responsibility will be to provide top-notch support through phone, email, or chat. You will ensure positive customer experiences by achieving First Call Resolution and minimizing average handling time....
-
Technical Support Specialist
5 days ago
Penang, Malaysia Refine Group Full timeAdd expected salary to your profile for insightsJob Summary:The technical support specialist is a pivotal leadership role in NSW, accountable for driving customer satisfaction and enhancing NSW's reputation by delivering high-quality technical support and innovative solutions that cater for both customer and industry's demands. This role provides an...
-
Technical Support Engineer
1 day ago
Penang, Malaysia Wisoft Solutions Sdn. Bhd. Full timeAbout UsWelcome to Wisoft Solutions Sdn. Bhd., a dynamic and innovative company that provides top-notch system support services.We pride ourselves on delivering exceptional customer experiences through our team of skilled professionals.Job DescriptionThis role involves providing technical assistance to customers via various channels, including phone calls,...
-
Advanced Technical Support Expert
5 days ago
Penang, Malaysia Refine Group Full timeWe are seeking an experienced Technical Support Specialist to join our team at Refine Group. As a pivotal leadership role in NSW, you will be accountable for driving customer satisfaction and enhancing our reputation by delivering high-quality technical support and innovative solutions that cater to both customer and industry demands.This role provides an...
-
Technical IT Support Specialist
5 days ago
Penang, Malaysia Tech Domain Full timeAt Tech Domain, we are seeking a skilled IT Support Specialist to join our team of freelancers. As an onsite IT Support Engineer/Technician, you will be responsible for providing technical assistance and support to our clients in their area.Your tasks will include L1 & L2 IT/Networking related activities such as desktop support, hardware installation &...
-
Technical Support Specialist
5 days ago
Penang, Malaysia Exabytes Capital Group Full timeWe're a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you're one who is passionate, hardworking with drive, and wants to advance your career, there's no better home for your potential...
-
Engineering Technical Support Specialist
5 days ago
Penang, Malaysia ViTrox Corporation Berhad Full timeAbout UsVitrox Corporation Berhad is a leading provider of machine vision inspection systems.Job DescriptionWe are seeking an Engineering Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to customers on vision inspection system setup, maintenance, and troubleshooting at customer...
-
Technical Operations Expert
1 day ago
Penang, Malaysia TF-AMD Penang Full timeJob Summary:We are seeking a highly skilled Process Equipment Specialist to join our technical operations team. The successful candidate will be responsible for setting up and maintaining equipment, performing process buy-off, and releasing qualified products.
-
Technical Support Analyst
4 days ago
Penang, Malaysia Clarivate Full timeWe are looking for Application Support Specialist to join our Professional Services team in Singapore. This role works in a close, collaborative manner with System Librarians, Cloud Operations, and Product teams to provide the highest levels of customer service to Innovative customers. About You - experience, education, skills, and accomplishments - BSc in...
-
Graduate Technical Program
3 weeks ago
Penang, Malaysia Infineon Technologies Full timeI n your new role you will: D - aily planning business and local planning (demand, effort planning, capacities) B - i-portal KPI monitors tracking, Penang RPT lab efficiency charts B - udget planning: Investments/depreciation, support to determine budget S - upport to determine local productivity increase, corridor allocation C - reation and/or maintenance...
-
Mgr I
5 days ago
Penang, Malaysia Plexus Malaysia Sdn Bhd Full timeMgr I - Cybersecurity AwarenessApply locations: Penang, MalaysiaTime type: Full timePosted on: Posted 30+ Days AgoJob requisition id: R030652Purpose Statement:Provide supervisory leadership and coordination of daily activities for the Plexus Cybersecurity Team. Ensure project completion, internal/external customer support and adherence to enterprise and...
-
Technical IT Specialist
4 days ago
Penang, Malaysia ITD World Full timeAbout Our Team:Our team at ITD World is passionate about delivering innovative technology solutions that exceed our customers' expectations. We are dedicated to providing exceptional service and support to help our customers achieve their goals.Job Requirements:Senior Backend Developer with a strong background in Flutter or other mobile app development...
-
Technical Support Manager
5 days ago
Penang, Malaysia Sanmina Full timeKey Responsibilities:Provide technical support for all service requests related to system infrastructureAnalyze, install, acquire, and implement projects for LAN/WANsProvide main technical support to servers infrastructure, including VM, servers, storage, backup, etc.Provide technical support to employees for network infrastructure and internal desktop...
-
Technical Program Manager
1 day ago
Penang, Malaysia Celestica Inc. Full timeAbout the PositionThe Technical Program Manager will be responsible for managing technical programs from start to finish, working closely with cross-functional teams to ensure successful delivery and alignment with business objectives.Develop and implement program strategies that align with business goals, collaborating with stakeholders to identify and...