Executive Housekeeper

2 days ago

Kuala Terengganu, Malaysia THE TAARAS BEACH & SPA RESORT (REDANG) SDN BHD Full time

**1.**To oversee the management of every area of the hotel housekeeping operation is meticulously cleaned and set as per company standards as well as gardens groomed and well kept as per the monitoring schedules.

2. Oversees the close co-operation with Engineering operations departments and managers

3. Oversee the exhaustive Preventive Maintenance System and ensure that all qualitative and time related KPI’s are being met

4. Oversees all laundry related operations

**5.**To ensure all service protocols are trained in and implemented regarding guest valuables and property.

**6.**To ensure all staff are trained to interact promptly with guests in a professional manner (irrelevant of guest nationality)

**7.**To ensure all departmental training/subsequent matrices are implemented for every member of the Housekeeping staff.

**8.**To safeguard the property, it’s guests, staff and its assets at all times.

**9.**To ensure the highest possible servicing of guests and their facilities by all staff under housekeeping department and including Laundry in line with company policy and health and hygiene guidelines

10. Establish systems which monitor the achievement of departmental goals

11. Ensure compliance with business operations and hospitality laws

12. Work with sales to manage the development of new products and services

13. Develop quality management systems

14. Manage the delivery of high quality service to guests

15. To plan, direct, control and coordinate the activities of all personnel engaged in the housekeeping division to insure an efficient and profitable service.

16. To ensure high service standards in all areas of responsibility

17. Ensures uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs

18. Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel

19. Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair

20. Manages and implements rotational cleaning and maintenance schedules

**Job Types**: Full-time, Permanent

Pay: RM6,000.00 - RM7,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Meal provided
- Vision insurance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- willing to work based at PULAU REDANG TERENGGANU
- How many year experience working Resort/ Hotel industries (prefer 5 years and above)

**Experience**:

- Housekeeping: 5 years (required)

Work Location: In person

Expected Start Date: 05/01/2025

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