Cz - Admin Operation Executive (IT Skill)

4 days ago

Bangsar South, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.

**Job Responsibilities & Duties**

**RESPONSIBILITIES**:

- Manage IT accounts and license provisioning for various MSP platforms.
- Provide customer service to maintenance customers, including handling support calls, creating and assigning tickets, and managing service requests.
- Offer support for MSP customers.
- Schedule resources effectively.
- Handle Return Merchandise Authorization (RMA) processes.
- Monitor system onboarding.
- Generate monthly, quarterly, and on-demand reports.
- Manage contract creation, validation, endorsement, and delivery.
- Monitor contract renewal status.

**SKILLS AND QUALIFICATION**:

- Diploma or IT-related course with 1-2 years of relevant experience.
- Strong communication skills, both over the phone and in writing.
- Good organizational, problem-solving, and communication abilities.
- Skilled in troubleshooting and problem analysis.
- Able to plan and prioritize work independently.
- Knowledge of customer service best practices.
- Flexible, enthusiastic, and positive attitude.
- Strong interpersonal skills and adaptability.
- Team player with a drive to excel.
- Self-motivated with a strong desire to succeed.

**Appreciate if you can include details below in the resume**:
Current Address / Location:
Current salary:
Reason of leaving:
Expected salary:
Notice period:
**Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd**

**JTK Number: JTKSM 1252**

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM3,700.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Application Question(s):

- are you a Malaysian citizen?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- IT: 1 year (preferred)
- Customer service: 2 years (preferred)
- Administrative: 2 years (preferred)

**Language**:

- Chinese (required)
- English (required)

Work Location: In person

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