Assistant E-commerce Marketing Manager

4 days ago

Kota Damansara, Malaysia Arche Digital Sdn Bhd Full time

As the E-Commerce Marketing Manager, you will be responsible for overseeing and driving the growth of our clients' e-commerce operations. You will work closely with cross-functional teams, collaborating with marketing, operations, technology, and customer service to ensure the successful execution of e-commerce strategies.

**; Requirements**:
- Develop and execute ecommerce strategies in alignment with clients' business objectives, ensuring revenue and growth targets are met or exceeded.
- Lead a team of ecommerce specialists, providing guidance, mentorship, and performance evaluations to drive optimal results.
- Lead the marketing teams to develop and implement effective online campaigns, to enhance brand visibility and attract targeted traffic.
- Monitor and analyze key performance metrics, sales data, and customer behavior to identify trends, opportunities, and areas for improvement.
- Manage and optimize product listings, ensuring accurate and engaging product descriptions, images, and pricing across various ecommerce platforms.
- Oversee inventory management and fulfillment processes, working closely with logistics teams to ensure timely and accurate order processing.
- Stay informed about industry trends, emerging technologies, and competitor activities to proactively adapt strategies and tactics as needed.
- Collaborate with customer service teams to address customer inquiries, concerns, and feedback in a timely and satisfactory manner.
- Prepare and present regular reports to clients, highlighting ecommerce performance, strategies, and recommendations for improvement.

Minimum requirements
- Bachelor's degree in Business, Marketing, Ecommerce, or related field.
- Min 3 years’ experience in ecommerce management, preferably in a leadership role within an ecommerce-focused company or agency.
- Strong understanding of ecommerce platforms strategies especially Lazada, Shopee.
- Demonstrated track record of successfully driving ecommerce sales growth and achieving revenue targets.
- Exceptional analytical skills with the ability to interpret data, draw insights, and make data-driven decisions.
- Excellent leadership and team management abilities, fostering a collaborative and results-driven environment.
- Outstanding communication and presentation skills.
- Detail-oriented with strong organizational and project management skills.
- Adaptable and innovative mindset, keeping up-to-date with industry trends and best practices.

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