E-commerce Account Manager

1 day ago

Kota Damansara, Malaysia BRG Marketing Sdn Bhd Full time

**E-commerce Account Management**
- Manage online marketplaces such as Lazada, Shopee, TikTok, etc.
- Oversee the daily operations of the online store, including SKU updates, pricing adjustments, order synchronization, and banner management.
- Coordinate and supervise order fulfillment, monitor packaging processes, and ensure timely delivery to customers.
- Respond promptly and professionally to customer inquiries.
- Assist with customer inquiries, requests, complaints, and after-sales support.
- Plan, execute, and monitor online campaigns and promotional activities for e-commerce platforms and marketplaces.
- Collaborate closely with Key Account Managers from the platforms to analyze and implement effective sales and marketing strategies.
- Report on, analyze, and refine online marketing strategies in alignment with ongoing company campaigns.
- Track daily performance metrics against established KPIs

**Requirements**:

- Must hold at least a Diploma in Business Administration, Marketing, Public Relations, Multimedia Arts, or a related field.

**Benefits & Others**
- Attendance Bonus
- Career Progression Opportunities
- Parking facilities

**Working Location & Hours**:

- Monday to Friday; 10:00 AM - 7:00 PM
- Emhub, Kota Damansara

**Job Type**: Full-time, Permanent
**Salary**: RM3,000.00 - RM3,500.00 per month
- Experience in a related field is an added advantage.
- Required languages: English, Bahasa Malaysia.
- Excellent oral and written communication skills.
- Strong proficiency in Microsoft Office, particularly Excel and Word.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Free parking

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay

Expected Start Date: 11/01/2024

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