Operation Trainer

2 weeks ago


Petaling Jaya, Malaysia WESB Management Sdn Bhd Full time

Location
Taman Mayang, SS25/35 Petaling Jaya

**Responsibilities**:

- Ensures that minimum brand standards have been implemented.
- Assists with hiring and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- To develop plan of training activities for the year and reviews the plan quarterly with Operation Manager.
- Direct, trains, mentors, and leads operation crew members including safety and sanitation are in accordance with company guidelines.
- To maintain any updated training records on Database for all employees as well as proper maintenance of all training documentation, records and materials.
- Monitors F&B service and standards in Outlets. Work with the Outlet Managers & Supervisor to take corrective actions where necessary.
- Creates a safe workplace for all team members; oversee that all activities are in accordance with company guidelines.
- Reports any problems or issues to Operation Manager.
- Other ad hoc duties as assigned.

**Requirements**:

- Proven experience as a Trainer in Food & Beverage industry.
- Solid organizational, time-management and prioritization skills.
- Exceptional customer service skills.
- Proficient with Microsoft Office Suite software.
- Must have well-rounded food background, administrative and people skills.
- Must have extensive knowledge of all kitchen equipment.

**We are located at**:
Taman Mayang, SS25/35
1 Utama, Old Wing, 1st Floor
Empire Shopping Gallery, G Floor
NU Sentral, G Floor
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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