Customer Service Executive

To attend/answer inbound calls from customer. - To identify their technical issues on products and services. - To assist them in solving the problems by providing the right solutions. - To assist customer in trouble shooting. **REQUIREMENTS**: - Minimum SPM holder - Required languages: Bahasa Melayu & English - Good communication skills - Able to start...

**Customer Interaction**: - Monitor and respond to customer inquiries, comments, and feedback on social media platforms (e.g., Facebook, Instagram, Twitter) and the company website. - Provide timely and accurate information regarding menu items, promotions, and restaurant policies. - **Feedback Management**: - Collect and analyze customer feedback to...

Kami Sedang Mencari Pembantu Khidmat Pelanggan (customer service) di bahagian Operasi yang berumur 18-24 tahun untuk mengisi kekosongan jawatan di Syarikat kami. Dropjer Service Point, Kota Tinggi. Kelebihan : KWSP, SOCSO, SIP. Kelayakan : SPM,SKM,STPM, SIJIL, DIPLOMA ATAU SETARAF Fasiliti : Ruang Kerja Berhawa Dingin, Meja, Kerusi Pejabat, Telefon...

Administrative - Carry out variety administrative and clerical tasks assigned by superior (mailing, scanning, printing) - Responsible to maintain an organized filing system - Develop and enhance the standard of procedure to drive continuous quality improvement - Answering phones calls and taking messages - Welcoming all visitors and interacting with them -...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Build sustainable relationships of trust through open and interactive communication - Follow communication procedures, guidelines, and policies - Resolve product or service issue by clarifying and determining the root cause. - Selecting and explaining the best solution to solve the issue; expediting correction or adjustment; following up to ensure...

**Impact on Business** (i.e., business contribution, nature and scope of responsibility, risk and financial management, strategic/tactical/operative responsibility) - Drive measures & implement steps towards achieving sales efficiency & Omni Channel targets at country level, - Develop and implement team selling & channel collaboration towards Omni Channel...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...