Inside Sales

**Description**
- Responsible for territory and customer management and growth for potential customers; lead qualification, lead nurturing, lead conversion rate into opportunities, pipeline creation, closed revenue targets against the given quota.
- Engages with various client segments directly to understand business needs and gather competitive intelligence, works closely with dedicated Client stakeholders.

**Business Objectives**
- Generates and manages a pipeline of opportunities to drive penetration of assigned client segments
- Prospects new business through leads management, tele-prospecting, existing customer’s engagement
- Supports collaboration between the client and partner territory sales resources, for indirect sales

**Responsibilities**
- Managing assigned authorized partners or end customers via telephone to detect potential business opportunities.
- Supporting partners or end customers on business development and tracking ongoing projects as an account manager.
- Managing pipeline, forecasting business and develop influential relationship with existing customers.
- Generating up-sell and cross sell opportunities.
- Administrating CRM tools, portals and SharePoint.
- Collaborating with country field managers and engaging resources to finalize opportunities.
- Supporting territory performance with revenue generation activities: 1. using aggressive hunting and farming techniques 2. assessing customer current/future technology needs and passing indirect sales opportunities to channel partners 3. engaging in follow-up discussions with customers
- Engaging Client’s Product Specialists and Sales Engineers to develop solutions across the product portfolio.
- Presenting the Client value proposition to close deals (directly or indirectly).
- Following up on active opportunities until the deal closes.
- Follow up on dedicated marketing campaigns, assign leads to partner, lead follow-up concerning status and processing, check leads that have been converted into opportunities

**KPIs**
- Revenue target/shipment
- Pipeline creationNew buying customers
- Lead qualification SLA
- Call time

**Capabilities**
- Ability to foster relationships and connections quickly and virtually
- Customer satisfaction orientation
- Expertise in working effectively within a virtual team, ensuring that all information is communicated completely and in a timely manner, and that the appropriate tools are used
- Strong understanding of business and technology across Client broad portfolio that enables values selling
- Ability to vet leads and uncover opportunity based on a quick understanding of customer needs
- Demonstrated ability to manage a large volume of opportunities that leads to closed deals
- Familiarity with tele sales techniques and farming accounts remotely
- Excellent written and oral communication skills

**Qualifications**
- Bachelor degree or equivalent professional experience
- Previous experience of indirect sales preferred
- Interest in IT Business
- Previous assignment in a high-tech environment is highly desirable
- High level of communication skills: both verbal and written
- Team-oriented
- Knowledge of Microsoft products and services preferable
- Fluency in English and and required local native language

**Work Environment**
- Office Environment
- Flexibility regarding working extensive hours during end of quarters

**Job Types**: Full-time, Permanent

**Salary**: RM5,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus