Claims Officer

3 days ago


Johor Bahru, Malaysia Integrated Health Plans (Malaysia) Sdn. Bhd. Full time

**Responsibilities**:

- Review, assess and approve medical claims accurately within the agreed targeted service turnaround time and respective client/insurer claims adjudication guidelines & practices
- Keying in of claim information into the system
- Attend to claims investigation and provide findings/chronological updates
- Timely follow-up & follow-up on pending cases for proper closure
- Handle enquiries from internal and external parties within the agreed targeted turnaround time
- Provide admin support to the claim team
- Generation of payment report
- Perform any ad-hoc task/assignment as required

**Requirements**:

- Good communication, interpersonal and customer engagement skills
- Good command of English (written and spoken)
- Proficient in MS Office and have good IT knowledge
- Initiative, Responsive, Responsible and Disciplined
- Service-oriented, good team player and able to multi-task
- Meticulous with keen attention to details
- **Entry level are welcome to apply**:

- **Claims processing experience/knowledge is an advantage**

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Flexible schedule
- Maternity leave

Application Question(s):

- What is your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

Expected Start Date: 09/01/2025


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