Customer Services

Location: KLIA Cargo VillageIndustry: Freight ForwardingSalary Range: RM2,800 – RM4,800 (Junior to Mid Level)Job SummaryWe are seeking a Customer Service Executive with air freight import & export shipment handling experience from the freight forwarding industry. The role requires strong coordination skills to manage end-to-end air shipments and support...

**Requirements** To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face with accuracy and efficiency. To build sustainable relationships and trust with customer through open and interactive communication **Responsibility** 1...

Job Requirements: - Diploma and or Degree holder in Business Studies/Logistics Management or equivalent qualification - Good computer skills - Microsoft Office (Excel, Word, PowerPoint) - Able to converse in English and Bahasa Malaysia - Self-motivated, resourceful, resilient, independent and team player Job Descriptions: - Monitor and follow up on all...

Yamato Transport (M) Sdn Bhd was incorporated on 9th November 1988 with both international and domestic operations. We strive to fulfill our commitments to individual customers and to the community as a whole. History The origin of Yamato Transport can be traced back as early as the year 1919 where it started off with domestic transportation services within...

CUSTOMER SERVICE EXPORT WAREHOUSEResponsibilities & Authorities:Receive pre-alerts from shippers or overseas agents, including shipping advice and airway bill copies.Communicate with customers regarding dutiable or tax-exempt shipments. Prepare and print customs copies for dutiable shipments, then fax and email to customers for confirmation. Verify exemption...

**Custom Broker - Export Declaration** Job Scope: - Ensure smooth and timely customs process flow. - Review documents received for Import and Export shipments. - Key the documents into system for custom process. - Ensure the information is correct for custom declaration. - Communicate with customers for the amount payable. - Responsible for maintaining the...

**JOB PURPOSE** To provide efficient and quality service to all customers at all time. **JOB DESCRIPTIONS** - Act as the primary escalation contact for customers and liaise with relevant departments on the service delivery to customers - To attend to customer bookings for import/ export shipment - Coordinating with Operations and Sales to meet customers’...

Key ResponsibilitiesImport Operations ManagementProcess and track incoming shipments from originPrepare and review import documentation including air waybills, commercial invoices, and packing listsPrepare and ensure efficient and effective customs declaration formCoordinate delivery appointments and arrange final mile transportationBilling and Financial...

Custom Broker - Export DeclarationJob Scope:Ensure smooth and timely customs process flow.Review documents received for Import and Export shipments.Key the documents into system for custom process.Ensure the information is correct for custom declaration.Communicate with customers for the amount payable.Responsible for maintaining the documents for all...

**Location**:KLIA 2 **Responsibilities**: - Operate counter at Airports to perform Foreign Currency Exchange & Money Transfer - Manage significant amounts of cash in various currencies. - Drive sales leads and introduce products to customers. - Identify and evaluate customer needs to achieve satisfaction. - Provide accurate, valid and complete information...