Customer Service

**Requirements** To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face with accuracy and efficiency. To build sustainable relationships and trust with customer through open and interactive communication **Responsibility** 1...

CUSTOMER SERVICE EXPORT WAREHOUSEResponsibilities & Authorities:Receive pre-alerts from shippers or overseas agents, including shipping advice and airway bill copies.Communicate with customers regarding dutiable or tax-exempt shipments. Prepare and print customs copies for dutiable shipments, then fax and email to customers for confirmation. Verify exemption...

**Requirements**: - Excellent interpersonal skill and moderately conversant in English - Friendly, reliable, and punctual. - Strong communication skills. - Physically fit and able to work on your feet for long periods. **Responsibilities**: - Aids in ensuring orderly Restaurant operations through strictly following service sequence and standards. -...

**JOB PURPOSE** To provide efficient and quality service to all customers at all time. **JOB DESCRIPTIONS** - Act as the primary escalation contact for customers and liaise with relevant departments on the service delivery to customers - To attend to customer bookings for import/ export shipment - Coordinating with Operations and Sales to meet customers’...

Key ResponsibilitiesImport Operations ManagementProcess and track incoming shipments from originPrepare and review import documentation including air waybills, commercial invoices, and packing listsPrepare and ensure efficient and effective customs declaration formCoordinate delivery appointments and arrange final mile transportationBilling and Financial...

**Location**:KLIA 2 **Responsibilities**: - Operate counter at Airports to perform Foreign Currency Exchange & Money Transfer - Manage significant amounts of cash in various currencies. - Drive sales leads and introduce products to customers. - Identify and evaluate customer needs to achieve satisfaction. - Provide accurate, valid and complete information...

Job description - Learn and execute of day-to day Customer Services activities i.e. warehouse order and delivery arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance - Compile customer related reports on the warehouse operation and KPI achievement reporting - To support or execute any other tasks as may be...

Job Description:Attends to daily Customer Service operational tasks i.e customers contact point in the mall, resolve customers concerns such as lost and found items.Attends to Mall campaigns, event redemption, and apps point approver.Checking on tenants late opening, and early closure.Must be willing to work on Shifts, Weekends and Public Holidays.Work...

Are you detail-oriented, organized, and passionate about the logistics and freight industry? We're looking for an Airlines Booking/Documentation to join our team and help ensure smooth export processes and excellent customer service.What You'll Do:Receive shipment details from customers and coordinate with the Export Customer Services and Airlines for all...

Greet and welcome customers. - Assist customers by booking service appointments on the app by finding suitable slots for customers and confirming appointments. - Follow up with customers to ensure satisfaction with the service received and answer questions asked by customers. - Ensure the service waiting area is clean and comfortable. - Ensure refreshments...