IT Service Desk Internship

We're Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us.We've grown a lot since our beginning back in 2005. We're proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to...

Academic Qualification - A diploma or bachelor’s degree in Information Technology, Computer Science, or any dicipline. 2. Skills - Fundamental understanding of computer hardware and software. - Ability to follow standard operating procures and escalate issues when necessary - Customer-focused attitude, eagerness to learn, and ability to work effictively in...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**About the Role** We are looking for a Service Desk Agent who is responsible, disciplined, and open-minded to join our growing team in Kuala Lumpur. You will be the first point of contact for users who need technical assistance, providing efficient and friendly support while maintaining a professional attitude. We value teamwork, respect, and a peaceful...

**Qualification**: **1. Academic Qualification** ** A diploma or bachelor’s degree in Information Technology, Computer Science, or any dicipline. **2. Skills** - Fundamental understanding of computer hardware and software. - Ability to follow standard operating procures and escalate issues when necessary - Customer-focused attitude, eagerness to learn,...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial...

Job Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...

Kuala Lumpur, Malaysia - Tech Hiring - 3065082 **Job Description**: **Service Desk Support L1** Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) - As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. -...

**Qualification**: - Minimum Diploma in IT - ITIL Foundation certified - Skilled in: i. Microsoft 365, Windows OS, Cisco IP phones ii. Mobile Device Management (MDM) tools iii. TCP/IP, DHCP, DNS, network troubleshooting iv. Necessary technical skills in installation, configuration, and troubleshooting to support PCs, notebooks, mobile devices (phones and...

Job Description**Responsibilities**: Escalate issues when necessary and work closely with other functional teams in IT Operations, ICT and/or vendors to troubleshoot and resolve issues as per Service Level Agreements. Able to work on 24/7 shift rotation. Other duties as assigned by the Service Desk Manager. Learn fundamental operations of commonly used...