Guest Service Officer

Responsible for the reception area and provide a courteous and professional service at all service. - To attend all guest in the procedure of registering, enquiries, key handling and all related matters. - Updates folios and checks payment details of newly arrived guests. - Liaise with housekeeping department to ensure all rooms are clean, tidy and ready for...

Always deliver exceptional guest service according to the hotel standard operating procedure.Maintain positive and professional guests and colleague's interaction with good working relationships.Personally, and frequently verify that guests are receiving the best possible service during check-in and check-out.Provide excellent service to internal customers...

**Job Overview**: We are seeking a creative and customer-focused individual to join our team as a Photobooth Guest Service Associate. As a Photobooth Guest Service Associate, you will be responsible for ensuring the smooth operation of our photobooth services at events, creating a fun and memorable experience for our clients and their guests. This role...

Job description:Summary: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Front Desk Associate will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay.Responsibilities:Greet and welcome guests upon arrival with a...

**Job Purpose Summary** Capture the best images of our customers, operate a cash register and capture guest’s interest in buying the Company’s products. A guest associate should be dependable, flexible and switch from one role to another. A guest associate’s role can range from a roving photographer, green screen photographer, green screen editor,...

As a **Front Office Assistant**, you are the first smiling face our guests will meet — and often, the last one they’ll remember. Your main role is to make every guest feel genuinely welcomed, assist them with check-in and check-out, and handle their inquiries with professionalism and warmth. You’ll also coordinate closely with Housekeeping,...

We are looking for guest service executive based at our hotel front desk in Genting Highland. Accommodation can be provided. Job scope: - Welcome guests upon check in and registration - Responding to guest/tenant enquiries on chat and calls - Assisting guests and troubleshooting the issues they face during their stay - Update pricing of room rate daily -...

Greet all guests warmly upon arrival and provide a professional and efficient check-in and check-out process. - Manage room reservations, confirm bookings, and handle cancellations or modifications. - Accurately assign rooms according to guest preferences, availability, and room type. - Handle cashiering tasks including payments, deposits, refunds, and...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and...