Customer Service Executive

7 days ago


Petaling Jaya, Malaysia Konica Minolta Business Solutions Full time

Support service backend operations and toner alerts.
- To identify queries of customer needs and assist to resolve service and toners issues.
- Assist with clearance requirements for service technician and delivery crew.
- Ensure smooth delivery of toner and relocation arrangement with respective departments.
- Managing spare part order and transfer.
- Assist with administrative work as and when required.

**Requirements**:

- Working knowledge of Customer Care and proficient in Microsoft Office, Excel, Words, Powerpoint
- Communicate and interpersonal skills
- Follow-up skills
- Working experience with SAP System knowledge.

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM3,800.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

**Language**:

- Mandarin (required)
- Bahasa (preferred)

Work Location: In person

Expected Start Date: 03/03/2025


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