Customer Service Agent

About the role Join our growing team as a Customer Service Agent (Digital Banking) at Brandt Business Services Sdn Bhd in Petaling Jaya, Selangor. This full-time role is responsible for providing exceptional customer service and support to our digital banking customers.What you'll be doingRespond to customer inquiries and requests via phone, email, and chat...

A brand new opportunity for a Customer Service Agent is available at a major MNC investment bank / financial services banking group and everyone is welcome to apply! Your new company provides financial services all over the globe and to service their international customers several permanent Customer Service Agents are needed to join their dynamic team in...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Monetise your evening. Be our PT call centre / customer service agent. Job : Gather feedback from customers on their recent purchase. This is NOT SALES post - so no selling is required. You will only be required to gather feedback from our customers & ask them about their recent purchase. Minimum - 15 Hours per week Time : Flexible depending on your...

**Job Overview**: **Key Responsibilities**: - Assist customers with account inquiries, transactions, and general banking services. - Provide accurate information about bank products and services to help customers make informed decisions. - Address customer complaints and concerns in a professional and timely manner, ensuring efficient resolution. - Work...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking productsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer needEnsuring timely and accurate...

Answers inbound calls/chats and makes outbound calls, as necessaryEvaluate problems and complaints of the callers and provide proper solutions to themRespond to the needs of customers and provide personalized serviceProvide information on the company's products or services and generate interest in the offerUpsell products and servicesResearch needed...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

**Job description**: - Handle daily operations for both export and import airfreight shipments. - Verification of the completeness and accuracy of all forwarding document - Coordinate the routing of import and export with local and oversea agents. - Liaise with clients and agents with proper HS Codes and duty/tax amount. - Track and trace shipments and...