Assistant Manager, Front Office

As Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...

**Key Responsibilities** - Lead and supervise the Front Office team to deliver professional and warm guest service - Oversee check-in/check-out operations, reservations, and guest inquiries - Handle guest feedback and ensure prompt, effective resolution - Coordinate closely with Housekeeping, F&B, and other departments for smooth daily operations - Manage...

Responsibilities: - To supervise all your staff matter including staff grooming uniforms, attendance, punctuality, compliance to resort rules and regulations and front office SOP. - To ensure that guests experience maximum comfort and satisfaction at the hotel without any hitches in order to present a good image of the hotel and leave lasting impressions in...

**JOB DESCRIPTION** - **To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department**: - **Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads**: - **To achieve a maximum occupancy and average rate...

Provide Secretarial support to the Front Office Department and perform administrative /clerical duties such as typing, filing, preparation of reports, drafting of simple memorandum. - Maintain the Department filing system and to keep on file accurate records of the following: - Purchase request order. - Maintenance work order and special job order form. -...

Maintain a friendly, cheerful and courteous demeanour at all times. -Allocate rooms to expected arrivals after checking the guest’s preferences and special requests. -7. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. -Performs other duties as assigned, requested or deemed...

**1. Reception & Customer Service** - Greet visitors warmly and ensure they are attended to promptly. - Answer, screen, and forward incoming calls in a courteous manner. - Maintain the reception area to ensure it is clean, organized, and welcoming. - Assist visitors in signing in/out and direct them to the appropriate departments. **2. Administrative...

Requirement: - Team player with excellent interpersonal and communication skills. - Willing to learn new skills and motivated to take on new challenges. **Benefits**: - Allowance provided - Duty Meals provided - Hostel (depending on availability) - Can start on January 2026 onwards. - To be placed under Food & Beverages and/or Front Office and/or...

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Experience Manager is responsible to assist the Front Office Manager in ensuring maximum guest satisfaction and guest experience...

**Main Duties** **Administration** - Assists the Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to. - Assists in the preparation and updating of the Housekeeping Departmental Operations Manual. -...