Customer Service Officer

**Reports To**: General Manager (Business Operations) **Job Summary**: The Customer Service Outreach Executive is responsible for proactively reaching out to potential and existing customers to provide updates, gather feedback, and ensure their needs are met. This role involves building and maintaining strong customer relationships, supporting the sales...

**We're Hiring: Customer Service Officer (Engineering Workshop)** **Location**: Glenmarie U1, Shah Alam **Company**: Unipac Services Sdn Bhd **Employment Type**: Full-Time Are you an organized, proactive individual who enjoys problem-solving and working in a hands-on, technical environment? We're looking for a **Customer Service Officer** to join our...

You will focus on the company's customer service full-time - work in a fast-paced environment - Maintain good relations and friendliness with businesses, customers, and drivers. - You are responsible for tracking the goods records and until they are safely delivered the goods to customers. - Responsible for the Logistic Operation (warehousing and...

**Job Responsibility**: - Maintaining a positive and professional demeanour in all customer interactions - Follow up with customers to ensure job satisfaction and build strong relationships. - Keep records of customer interactions, process customer accounts and file documents. - Continuously acquire knowledge about products and services to provide accurate...

**Are you passionate about delivering exceptional customer experiences?** **Do you thrive in a dynamic and fast-paced environment?** **If so, we have the perfect opportunity for you! Join Our Team as a Customer Relations Officer / Customer Service Officer !** **Job Highlights**: - Opportunities for Career Growth and Advancement - Branch Incentives Based...

You will focus on the company's customer service full-time - work in a fast-paced environment - Maintain good relations and friendliness with businesses, customers, and drivers. - You are responsible for tracking the goods records and until they are safely delivered the goods to customers. - Report directly to HOD - Strong attention to detail and adherence...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

**Responsibilities**: - To update shipment status as and whenever needed. - To monitor CCTV footage and gives reports as needed. - To monitor on problematic shipments and assist on the issues. - To do other tasks as given by superior. **Requirements**: - Able to speak and write in Mandarin language. - Good time management and attention to details. - Able...

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination...

**Customer Service** Berurusan dengan pelanggan secara langsung dengan menjawab panggilan telefon dan e-mel. Perlu berfikir dengan cepat dan kreatif dalam interaksi ini untuk memberikan imej jenama yang baik dan perkhidmatan pelanggan yang hebat. Menerima pesanan melalui telefon, e-mel atau pos, yang mereka balas dan proses dengan sewajarnya. Adalah...