Customer Service Officer

1 week ago


Shah Alam, Malaysia HSH TRANSPORTATION SDN BHD Full time

You will focus on the company's customer service full-time
- work in a fast-paced environment
- Maintain good relations and friendliness with businesses, customers, and drivers.
- You are responsible for tracking the goods records and until they are safely delivered the goods to customers.
- Responsible for the Logistic Operation (warehousing and transportation)
- Ensure Best in Class Service to our Customers thru a strong Customer Service Organization and a mature Customer Collaboration process in place
- Report directly to HOD
- Committed to meeting current and future expectations and requirements of customers, and resolving customer issues that arise
- Prioritization of orders and adjusting of schedules to ensure customer priority requirement are met
- Strong attention to detail and adherence to process and procedure.
- Provides outstanding customer service and actively Listens to client concerns,
- Prioritizes, handle multiple functions, and provide service to multiple regions throughout shift
- Ability to demonstrate computer skills, keyboarding, good working knowledge of Microsoft Windows and Office products (Word, Excel, Outlook)
- Must be flexible and available based on staffing requirements; weekends, public holidays, and overtime
- May include other tasks as assigned

If interested kindly please drop your resume to 011-3560 9599 - Ms Priya (WhatsApp Only)

**Salary**: RM2,000.00 - RM6,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Night shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Malaysian Special Skills Certificate (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)
- Mandarin (preferred)



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