Customer Service Officer

1 week ago


Shah Alam, Malaysia MGB Berhad Full time

**Job Descriptions**:

- To resolve product or service problem by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
- To prepare, compile and provide update report
- To keep records of customer interaction, recording details of inquiries, complaints & comments as well as actions taken.
- Liaise with project team and contractors on rectification works
- Attend meetings pertaining to issues on defects
- Prepare reply letter to relevant parties when needed
- Maintain good relationship between sales person, customers and internal support team.
- Filing and keep track of documents.
- Ad-Hoc task assigned by superior.

**Job Requirements**:

- **At least 1 year** of working experience in customer service/property related industry
- Independent, pro-active, result-driven, customer oriented with good communication skills.
- Good knowledge in landed property township, individual or strata property / building and commercial buildings.
- Knowledge of Strata Title Act and Building & Common Property Act & UBBL Act will be an added advantage.
- **Working location: Shah Alam**

**Job Type**: Contract

Pay: From RM2,300.00 per month

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your minimum salary expectation for this role?
- How long is your notice period?

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



  • Shah Alam, Malaysia Unipac Engineering Full time

    **We're Hiring: Customer Service Officer (Engineering Workshop)** **Location**: Glenmarie U1, Shah Alam **Company**: Unipac Services Sdn Bhd **Employment Type**: Full-Time Are you an organized, proactive individual who enjoys problem-solving and working in a hands-on, technical environment? We're looking for a **Customer Service Officer** to join our...


  • Shah Alam, Malaysia HSH TRANSPORTATION SDN BHD Full time

    You will focus on the company's customer service full-time - work in a fast-paced environment - Maintain good relations and friendliness with businesses, customers, and drivers. - You are responsible for tracking the goods records and until they are safely delivered the goods to customers. - Responsible for the Logistic Operation (warehousing and...


  • Shah Alam, Malaysia Unipac Engineering Full time

    **Job Responsibility**: - Maintaining a positive and professional demeanour in all customer interactions - Follow up with customers to ensure job satisfaction and build strong relationships. - Keep records of customer interactions, process customer accounts and file documents. - Continuously acquire knowledge about products and services to provide accurate...


  • Shah Alam, Malaysia Federal Auto Holdings Berhad Full time

    **Are you passionate about delivering exceptional customer experiences?** **Do you thrive in a dynamic and fast-paced environment?** **If so, we have the perfect opportunity for you! Join Our Team as a Customer Relations Officer / Customer Service Officer !** **Job Highlights**: - Opportunities for Career Growth and Advancement - Branch Incentives Based...


  • Shah Alam, Malaysia HSH TRANSPORTATION SDN BHD Full time

    You will focus on the company's customer service full-time - work in a fast-paced environment - Maintain good relations and friendliness with businesses, customers, and drivers. - You are responsible for tracking the goods records and until they are safely delivered the goods to customers. - Report directly to HOD - Strong attention to detail and adherence...


  • Shah Alam, Malaysia The Blue Trucks Sdn Bhd Full time

    Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...


  • Shah Alam, Selangor, Malaysia PAL LINE MALAYSIA SDN. BHD. Full time 40,000 - 60,000 per year

    We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination...


  • Shah Alam, Malaysia Wangsa Group Of Companies Full time

    Work as a Cashier or Customer Service Officer in a bowling center. **Working Time: - ** **Shift 1 : 9.30AM - 6.00PM** **Shift 2 : 4.00PM - 12.30PM** **Every week rotational Shift **Salary**: RM1,500.00 - RM2,000.00 per month


  • Shah Alam, Malaysia Pharmacy Maluri Full time

    **OFFICE PHARMACIST ASSISTANT CUSTOMER SERVICES** **(OFFICE BASED CORPORATE TEAM BIG PHARMACY)** **Salary range RM2000 - RM3000** **Requirement** **-Minimum Diploma Pharmacy, Nursing, Medical, Healthcare or equivalent** **-Can work in office environment** **-Experience in screening prescription by call/whatsapp** **-Good customer service** **Work Location...


  • Shah Alam, Malaysia Hamel Marketing Sdn Bhd Full time

    **Overview on this position**: This position is offered you with Basic Salary and High Commission Scale. You will serve online and walk-in customers at our Hamel’s branches to give customers information about our products and services (car tinted, costing, and PPF), manage customer queries and complaints, ask to process orders, escalate complaints across...