Customer Service

7 days ago


Shah Alam, Malaysia Mindpec Solutions Full time

**[Korean Speaker] Process Associate - Travel Industry**
**Location**: UOA Business Park, Shah Alam, Kuala Lumpur, Malaysia
**Onsite | Permanent Role | Immediate Hiring**

We’re hiring **Korean-speaking Process Associates** for a global travel platform If you're fluent in **Korean & English** and passionate about delivering great customer experiences, this is your chance to join an exciting international project.

**What You’ll Do**:

- Handle customer consultations and resolve inquiries online
- Communicate with internal teams to ensure accurate support
- Maintain service quality and meet KPIs
- Collaborate with a dynamic team in a fast-paced environment

**Who We’re Looking For**:

- Fluency in **Korean** and **English**:

- Open to **fresh graduates**:

- Willing to work **5-day rotational shifts (9 hours/day)**:

- Customer service experience (6+ months) is a plus

**What You’ll Get**:

- Attractive salary (above market standards)
- KPI incentives + transportation allowance
- EPF, SOCSO, 14 AL, 14 ML, 60 days hospitalization leave
- Medical claim, life & health insurance
- Corporate deals + comprehensive **training provided**

**Job Types**: Full-time, Permanent

Pay: RM8,000.00 - RM9,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- Korean (required)

Work Location: In person



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