Customer Service Live Chat

We're seeking a friendly and customer-focused **Digital Live Chat Consultant** to provide real-time support, resolve issues efficiently, and enhance the digital customer experience. As the first point of contact, you'll deliver high-quality service and represent our brand with professionalism and care. **Key Responsibilities**: - **Live Chat Support**:...

Position Overview:We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence. As a Customer Service Representative, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective...

**Job Title: Virtual Live Chat Operator (Chinese/English)** **Responsibilities**: - Provide customer service and support to clients in a professional and courteous manner. - Answer questions related to our aromatherapy products and services. - Assist clients in placing orders and resolving any issues related to orders. - Document and maintain accurate...

**About Us**: At SRG Asia Pacific Sdn Bhd, we are a leading player in the digital customer service industry, known for our cutting-edge solutions and a commitment to excellence. We’re currently expanding our team and are looking for enthusiastic and motivated **Digital Live Chat Experts** to provide exceptional customer service to our valued clients. If...

**Role Overview** Be part of a dynamic team supporting global users in **crypto, forex, and trading platforms,**all via **live chat**. Just real-time solutions for real users across **Asia, Europe, the U.S., and China**. Whether you’re a seasoned CX agent or a bright, fintech-savvy graduate, we’ll train you, support you, and set you up for...

**Join us and be a Pos Malaysia Wira!** At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200 year old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team - someone who is up for the transformation challenge and...

To deliver excellent customer service via socia media (live chat). - Answer / responds to customer inquiries through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked and escalated to next level. - To comply with company's SOP. Demonstrate a strong customer service orientation and take responsibility...

Job Responsibilities:Respond to customer inquiries and resolve concerns efficiently through live chat, ensuring prompt and accurate responses in line with company standards.Provide expert assistance on various Banking and Cards products, services, and account-related inquiries.Manage multiple chat interactions simultaneously, maintaining high-quality and...

About the role This is a full-time customer service role based in Malaysia and offering hybrid arrangement. You will be responsible for providing excellent customer service through live chat and email channels, assisting customers with a variety of queries and requests. No prior experience is required as full training will be

Mandarin speakers - Provide prompt and professional responses to customer inquiries via live chat. - Assist clients with account-related questions, trading platforms, and market updates. - Educate users on products, services, and industry trends. - Escalate complex issues to the relevant departments when necessary. - Maintain a high level of customer...