Live Chat Agent

1 week ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Inter Island Sdn Bhd Full time

Mandarin speakers
- Provide prompt and professional responses to customer inquiries via live chat.
- Assist clients with account-related questions, trading platforms, and market updates.
- Educate users on products, services, and industry trends.
- Escalate complex issues to the relevant departments when necessary.
- Maintain a high level of customer satisfaction through efficient problem-solving.

**Requirements**:

- Minimum 1-2 years experience in Livechat experience. (fresh graduates with strong industry understanding will be considered & training provided)
- Be able to speak Mandarin fluently
- Strong understating in Crypto/ FX/ Trading industry is a bonus
- Graduated from Finance/ Economics/ Mathematics related qualification.

Pay: RM5,000.00 - RM6,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday
- Rotational shift

Supplemental Pay:

- Overtime pay

**Experience**:

- Live Chat: 1 year (preferred)
- Crypto/Trading: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person


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