Area Manager

4 days ago

Shah Alam, Malaysia Polperro Group Sdn Bhd Full time

Bertanggungjawab dalam mengurus dan memantau prestasi beberapa cawangan/outlet di dalam kawasan yang ditetapkan. Memastikan setiap outlet mematuhi standard operasi, mencapai sasaran jualan, dan mengekalkan kualiti perkhidmatan pelanggan serta pengurusan kakitangan.

**TUGAS DAN TANGGUNGJAWAB UTAMA**

**1. Pengurusan Operasi**
- Menyelia operasi harian bagi semua outlet dalam kawasan yang ditetapkan.
- Memastikan semua outlet mematuhi Standard Operating Procedures (SOP) yang telah ditetapkan oleh syarikat.
- Memantau tahap perkhidmatan pelanggan, kualiti makanan/minuman, kebersihan dan penyelenggaraan premis.

**2. Pengurusan Jualan & Sasaran Prestasi**
- Memastikan setiap outlet mencapai atau melebihi sasaran jualan yang ditetapkan.
- Menganalisis laporan jualan, kos dan keuntungan untuk mencadangkan strategi peningkatan prestasi.
- Mengenalpasti peluang pasaran baru dalam kawasan yang diuruskan.

**3. Pengurusan Sumber Manusia**
- Memantau prestasi pengurus outlet dan kakitangan.
- Memberi latihan, bimbingan dan motivasi kepada pengurus outlet dalam aspek pengurusan operasi, kepimpinan dan pembangunan staf.
- Menguruskan isu kakitangan, pengambilan pekerja baru, dan tindakan disiplin apabila diperlukan.

**4. Kawalan Kos & Inventori**
- Memastikan kawalan kos makanan, buruh, dan perbelanjaan lain diurus dengan efektif.
- Menyemak pengurusan inventori, mengurangkan pembaziran dan kerugian stok.
- Pemantauan Piawaian Keselamatan & Pematuhan Undang-Undang
- Memastikan semua outlet mematuhi peraturan kesihatan, keselamatan makanan, dan undang-undang berkaitan operasi perniagaan.
- Mengadakan pemeriksaan berkala di semua outlet untuk memastikan pematuhan standard.

**5. Laporan & Komunikasi**
- Menyediakan laporan prestasi berkala kepada pihak pengurusan atasan.
- Menghadiri mesyuarat pengurusan bagi membincangkan prestasi operasi kawasan.

**KELAYAKAN MINIMUM**
- Ijazah / Diploma dalam Pengurusan Perniagaan, Hospitaliti, F&B, atau bidang berkaitan.
- Sekurang-kurangnya 3-5 tahun pengalaman dalam pengurusan outlet restoran/hospitaliti/peruncitan dengan pengalaman menguruskan lebih dari satu cawangan.
- Kemahiran kepimpinan, komunikasi, dan pengurusan masa yang cemerlang
- Mempunyai pengetahuan dalam pengurusan jualan, kos operasi, kawalan inventori dan pengurusan sumber manusia.
- Mampu bekerja di bawah tekanan dan bersedia untuk melakukan perjalanan ke outlet-outlet yang ditetapkan.
- Mempunyai lesen memandu yang sah.

**KEMAHIRAN TAMBAHAN**
- Keupayaan membuat keputusan yang baik secara pantas.
- Kemahiran analisis data jualan & prestasi.
- Mempunyai inisiatif dan daya tahan tinggi dalam pengurusan operasi.

Pay: RM2,500.00 - RM2,900.00 per month

**Benefits**:

- Company car
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Meal provided

Schedule:

- Rotational shift
- Weekend jobs

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

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