Retail Operations Executive

2 weeks ago

Kuala Lumpur, Malaysia BE International Marketing Sdn Bhd Full time

**Overview of the Position**:
This role shall assist the Assistant Manager, Operations to support and manage our agent _(known as Independent Business Owners-IBO) _matters, including backend operations and event coordination, assisting local and international operations. As the key outlet contact person (Business Centre & Key In Point (BCKP)), responsibilities include overseeing daily operations like sales submissions, order processing, inventory management, staff training and updates.

**The role required to execute the below tasks and initiative**:
**1. Daily Branch Operations Management**
- **Outlet Management & Support**: Manage all company outlets (BCKP) for all operations-related matters, including administration and delivery.
- **Sales & Finance**: Ensure daily sales reports and money submissions are accurate and complete.
- **Deliveries & Documentation**: Verify that all Delivery Orders (DO) are signed and a copy is returned to the Operations Department. Check and confirm that deposits made by outlets (BCKP) are accurate, signed, and accepted by the Finance Department.
- **Consignment Stock**: Oversee the processing of consignment stock to new Business Centre & Key In Point. Manage consignment returns, top-up consignments for BCKPs, and ensure compliance with documentation and processes.

**2. Backend & Oversea Operations supports**
- **International Operational Coordination**: Supporting and coordinating the company's operational activities in other countries.
- **Inventory Management**: Conducting regular stock checks.
- **IBO Support**: Providing correct product information, promotion updates, and related operational support to IBOs.
- **Event Support**: Supporting company events when needed.
- **Other Tasks**: Performing other related tasks delegated by the Operations Manager from time to time.

**To be successful in this role, we are expecting the below**:

- Minimum 1-3 years working experience.
- Experience in **Business Operations or Retail Management, preferably in the MLM/Direct Selling industry/ Retails or equivalent**:

- Proficient in speaking English, Bahasa Malaysia _(Mandarin, or other local languages would be an advantage)_
- Good interpersonal and well organized
- Attention to detail and a proactive approach to problem-solving
- Willing to work under pressure and manage dateline on timely manner
- Computer competency
- Ability to travel internationally as and when required
- **Work location: Bukit Jalil (nearby Pavilion Bukit Jalil)**:

- **Working days : Monday to Friday (9am - 6pm)**

**Job Types**: Full-time, Permanent, Fresh graduate

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person

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