Customer Service Executive

Customer Service Executive Job Responsibilities - Engaging with customers to address inquiries, complaints, and feedback in a professional and timely manner. - Providing accurate information, guidance, and assistance to customers to resolve issues and enhance their experience. - Maintaining detailed records of customer interactions and feedback to identify...

**Position level: Manager/ Senior Manager** **Responsibilities**: - Develop and drive the product strategy for the assigned key account, aligned with market and customer insights. - Define and support execution of account-specific tactics to achieve business plan targets (revenue, margin, market share). - Ensure execution meets customer requirements,...

**Basic Function** Receive customer or sales representative inquiries regarding the company’s products and/or services. Review inquiry and research to obtain necessary information from policies, procedures, and other documentation. Coordinate problem resolution with appropriate department(s). Inform customer of response and/or problem resolution. Train...

**Roles and Responsibilities** - Collaborate with all parties involved in the project timelines and deliverables, including end customers and suppliers - Maintain a deep understanding of the company’s products or services to effectively assist customers and provide accurate information. - Responsible for the timely submission all documents related to the...

**Job Duties**: - Process Sales Order, Delivery Order, and Invoice. - Manage customer’s portal and update shipment tracking file. - Provide support to customers on enquiries which includes shipment schedule, quality related issues and etc. - To liaise with the planner, and production to ensure all orders are processed and delivered on time. - Prepare...

A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: - Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting...

List-ID: 102351199Today 08:45 **Job Description**: - Please call Show contact number for more information and/or make an Interview Appointment. - Job Details **Job Info & Requirement** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- 1-3 years- Job Categories- Customer Svc/Call Centre- Minimum Education Required- Degree in Marketing...

To be responsible for accurate and timely issue of quotations and invoices to our customers as required - To arrange sample or loan for customer - To solve customer complaints - To do indoor and phone sales - To maintain good relations with our customers - Follow up and ensure payment collection is on time - To maintain an efficient working environment - To...

PERSONAL PROTECTION EQUIPMENT MANUFACTURER IN MALAYSIA Iconic Medicare Sdn Bhd, IMED is a fully owned subsidiary of Iconic Worldwide Berhad, a public listed company listed in Bursa Malaysia. IMED is venturing into manufacturing of medical disposable face masks initially targeting factories and companies in Malaysia and eventually moving towards exporting to...

1. Answer incoming calls from prospective customers. 2. Handling client sales inquiries on social media platforms 3. Identify, assess customers’ needs and render assistance to achieve satisfaction pertaining to their services with the company 4. Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out...