Customer Support

Job Scope / ResponsibilitiesHandle inquiries and support requests from customers in Japan who are using our client's services.Provide support via phone calls and online chat channels in Japanese (and English if bilingual).Identify customer issues, provide accurate information, and guide them on solutions based on processes and SOPs.Maintain high levels of...

WE'RE HIRING: CUSTOMER SUPPORT EXECUTIVE (TECHNICAL)Location: Ara DamansaraSalary: RM2,800 – RM3,300Working Hours: Shift between 8:00 AM – 9:00 PMWorking Days: 6 days per week (includes weekends & public holidays)Job Responsibilities:Provide professional technical support to customers via phone, chat, or email.Troubleshoot and resolve internet, mobile,...

Executive – Customer Support (Japanese Monolingual or Japanese/English Bilingual)Working Hours: 24-hour rotational shift with 2 days offJob Scope:Handle customer inquiries from clients using our services in Japan through phone calls and chat.Provide timely, accurate, and professional support to ensure customer satisfaction.Escalate and follow up on complex...

Responsibilities for Level 1 Support: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until the case is resolved. - Working closely with Sales & Level 2 support...

Company DescriptionArvion Services specializes in providing expert Business Process Outsourcing (BPO) solutions, including customer service, back-office operations, and recruitment process outsourcing. Our services are tailored to streamline operations, improve customer experiences, and support sustainable growth for businesses. Known for our innovative and...

Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - Manage Operations day to...

**_Are you ready to join a team of caring, dynamic, courageous and dependable individuals who are working together ? APPLY NOW to secure yourself with a GOOD JOB and FAST CAREER _**_PROGRESSION!!_** **_Job Responsibilities: _** - Attending to outbound calls. - Deliver world-class customer service while responding to customer inquiries and concerns via phone...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting) **Requirements**: - Required language(s): Fluent in English or Bahasa Malaysia - **_Fresh graduates are encouraged to apply_** **...

**JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first...