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Area Manager

3 weeks ago

Shah Alam, Malaysia Big Bad Wolf Books Sdn Bhd Full time

**Job Descriptions**:

- Oversee the operational aspects of retail stores in the assigned area.
- Implement and maintain operational policies and procedures to ensure efficiency and effectiveness
- Develop plans with head of retail to achieve and exceed sales targets
- Analyse sales data and trends to identify opportunities for growth and improvement
- Collaborate with store managers to drive sales initiatives and promotional activities
- the marketing team to develop a marketing store strategy
- Executing sales promotions and promoting good customer service. Formulate effective & efficient sales campaigns
- Manage store display merchandising and inventory replenishment and keep track of inventory losses.
- Recruit, train and develop a high performing team of store managers and retail staff
- Provide leadership and guidance to ensure a positive and productive workplace
- Responsible to customer complaints and concerns.
- Create a customer-centric culture among store teams
- Developing and arranging promotional material and in-store displays.
- Implement initiatives to enhance customer satisfaction and loyalty

**Job Requirements**:

- Bachelor’s Degree specializing in Business Administration, Retail Management, Marketing or a related field.
- 5-8 Years of relevant experience in similar industry, with a successful track record of achieving sales targets
- Good team management skills
- Knowledge of retail industry trends and best practices
- Good communication and problem-solving skills

**Benefits**:

- Free parking
- Gym membership

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- similar industry: 5 years (required)