Fulfilment Assistant

1 week ago

Balakong, Malaysia Health Lane Family Pharmacy Sdn Bhd Full time

**Responsibilities**:
**1. Order Processing**:

- Accurately process incoming orders through our order management system.
- Verify order details, including product, quantity, and shipping information.
- Coordinate with the warehouse team to ensure product availability and stock levels.

**2. Pick and Pack**:

- Efficiently pick products from designated storage areas based on order specifications.
- Carefully and securely pack orders to prevent damage during transit.
- Label packages correctly for shipment and prepare them for carrier pickup.
- Request stocks from other outlets to fulfill the order within the limited timeframe given.

**3. Quality Control**:

- Conduct thorough quality checks on products to maintain our high-quality standards.
- Identify and report any damaged or defective items before shipment.

**4. Inventory Management**:

- Assist in maintaining accurate inventory records.
- Monitor stock levels and communicate with relevant teams to reorder products as needed.
- Key in sales invoices on a daily basis to assure the inventory system has updated stock count information.

**5. Shipping and Logistics**:

- Coordinate with shipping carriers and schedule pickups.
- Ensure timely and accurate dispatch of shipments.
- Track and update order status to keep marketing team informed.

**6. Housekeeping**:

- Keep the location and the product clean from time to time.

**Job Requirements**:

- High school diploma or equivalent. Additional education or certification in logistics or supply chain management is a plus.
- Proven experience in a fulfillment, warehouse, or logistics role is preferred.
- Strong attention to detail and accuracy in order processing and inventory management.
- Familiarity with order management systems.
- Excellent communication and teamwork skills to collaborate effectively with marketing team.
- Strong problem-solving skills and the ability to handle high-pressure situations.
- Flexibility to work occasionally overtime and weekends during peak seasons.

**LOCATION**:
Lot 30938, Jalan KPB 6, Kawasan Perindustrian Kampung Bahru Balakong, 43300 Seri Kembangan, Selangor

**Salary**: RM1,700.00 - RM2,000.00 per month

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