Customer Assistant

Act as the primary point of contact for customer inquiries, concerns, and service-related issues. - Process customer orders, returns, and complaints in a timely and efficient manner. - Coordinate with internal teams (warehouse, transportation, planning) to ensure on-time deliveries and service levels. - Update customers on order status, shipment tracking,...

The **Customer Service Assistant** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the system and...

Company DescriptionAdvante Homes offers an all-in-one property management experience, designed to simplify renting and enhance property income. Specializing in managing properties for both short stays and long-term leases, the company takes care of all property-related needs, ensuring seamless and profitable operations. Currently serving major cities such as...

_**Responsibility**_ - Provide accurate product or service information and basic customer support. - Assist in diagnosing common system problems and guide customers through step-by-step solutions. - Escalate unresolved issues to appropriate internal teams (e.g., developers, and IT support). - Monitor support queues and follow up with customers to ensure...

Position: Customer Service Executive / Assistant Industry: Electric & Electronic Job Descriptions: 1. Attend and handling salesperson order from customer. 2. Handling and tendering the customer order. 3. Preparing invoice, delivery notes, debit note, and credit note to customer. 4. Handling delivery, transportation, local and overseas shipment. 5....

This Project is located at Lake Point Club, Setia Alam Impian, Shah AlamKey Responsibilities:1. Customer Relations & Frontline SupportServe as the first point of contact for walk-in, phone, and online inquiries.Provide professional, friendly service to clients and members.Handle customer feedback and resolve issues promptly to ensure high satisfaction.2....

As a Customer Service Assistant Lead, you are responsible for providing exceptional customer support by handling inquiries, resolving complaints, and ensuring satisfaction with the Bubble Gum X Group’s products and services. The role involves coordinating with various departments, maintaining detailed customer records, and actively contributing to the...

To ensure incoming shipment correctly and timely key into WMS according to the KPI standard for all individual customers. - Perform order processing in WMS for multiple customer, monitor order cut off time and release picking slip to operations on time. - Update master maintenance in WMS. - Maintaining pallet records accurately. - Handle and resolve customer...

**E-Commerce Assistant cum Customer Service** Responsible for supporting the day-to-day operations of an online store or e-commerce platform. Ensure smooth business operations, from handling customer inquiries to managing inventory and assisting with order fulfillment. - Customer Service - Order Processing - Inventory Management - Shipping Tasks (TikTok /...

The **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...