Order Processing and Technical Coordinator
7 days ago
1. Documentation preparation - GP & Hospital CS
- Ensure accurate documentation, keying in & filing of documents. (ie, Quotation, Sales Order, Work order, T&C, PPM, CSR or CS related documents).
- Ensure all Quotation or Sales order are accurate according to latest pricing, marketing campaign, or customer category.
2. Post sales support - Repair & Tracking of Status
- Liaise with Technical team & supply chain in regards to accessories, parts, equipment warranty claim.
- Assist, track and coordinate with customer/ sales agent to resolve after sales product issue.
- Ensure all equipment/item for repair tasks are all tracked till complete.
- Submit relevant report to supervisor when required.
3. Customer Service
- Handling sales agents enquiries, customer enquiries, pre & post sales product related issue.
- Liaising with customer/ logistics to collect goods for after sales checking.
Pay: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
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