IT Operation Specialist
2 weeks ago
**Responsibilities**:
- Responsibilities:
- Troubleshooting based on ServiceNow incidents.
- Dialogue with the team about root cause and solutions to errors.
- Dialogue with other development teams to determine where a given bug lies and who should own it.
- Configuration in Genesys' administration modules, e.g. setup of new agent, assignment of skills, etc
**Qualifications**:
Must-Have Skills:
- Experience with incident handling
- Resolve technical cases created by users / central service operation team looking for help to understand or troubleshoot unexpected behaviors or answer technical questions about the ServiceNow software or platform
- Analyze data with a view to isolate the potential cause of the issue
- Handling level 2 support activities
Nice to have skills:
- Experience working with contact center solutions
- Experience with Genesys (on-premise)
- Manage and resolve challenging issues for ServiceNow
**Travelling**:
Travel to Denmark for induction and subsequence travels depend on project requirement but is likel
**Remarks**:
-
Operations Specialist
2 weeks ago
Kuala Lumpur, Malaysia SMEVentures Full timeOperations Specialist SMEVentures is looking for a talented Operations Specialist to join our fast-growing portfolio company eMerge ITS. About SMEVentures SMEVentures is the leading platform for entrepreneurship through acquisition (ETA) in Asia Pacific. We empower the growth and sustainability of small and medium-sized enterprises (SMEs) by bridging the...
-
Business & Operations - Internship
2 weeks ago
Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full time**Stuttgarage Continental Car Specialist** is one of the fastest growing automotive workshop specialising in continental and premium cars. We are looking for energetic intern to support our Customer Experience, Social Media, Marketing, Daily Operations, Business Development. **Key Responsibilities**: - Assist in handling customer enquiries (WhatsApp, phone...
-
Implementation Specialist
2 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeThis is a full-time on-site role as an Implementation Specialist. The Implementation Specialist will be responsible for the day-to-day tasks associated with implementing software solutions for clients. This includes analyzing client needs, ensuring customer satisfaction, and providing excellent communication and customer service throughout the implementation...
-
Operational Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CORE Proptech Full time 40,000 - 60,000 per yearWe're Hiring: Operation Specialist @ CORE ProptechCORE Proptech is a next-generation real estate platform empowering users to earn smarter and faster. We partner directly with developers to offer transparent commission structures, instant Fast Comm payouts, and a tech-driven ecosystem that supports every stage of the sales journey.As an Operation...
-
Event Production Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PRESTIGIOO | Corporate Event Management Specialist Full time 40,000 - 80,000 per yearBenefitsMileage claimPerformance bonus up to EXTRA RM5,000 on top of basicPantry free flow of drinks & biscuitsPerformance commission (range from RM500 - RM2000)Encourage Intrapreneurship if interestedConversational LanguageEnglishMandarin/ Chinese (Bonus)LocationSri Petaling, KLCompany DescriptionPRESTIGIOO is a one-stop event management company...
-
L1 Support Specialist
2 days ago
Kuala Lumpur, Malaysia IT Consulting Company Full time**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...
-
Business & Operations - Internship
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full time 15,600 per yearStuttgarage Continental Car Specialist is one of the fastest growing automotive workshop specialising in continental and premium cars. We are looking for energetic intern to support our Customer Experience, Social Media, Marketing, Daily Operations, Business Development.If you are dedicated, driven and eager to learn in a real automotive business...
-
Developer Support Specialist
2 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeBe the point of contact for the partners which comprises a set of important and high potential developers for the platform. - Provide in-depth quality feedback and consultation to 3rd party partners. - Consult with business stakeholders from various business functions to address partner’s requests related to apps, games, Android products, platforms and...
-
Financial Operations Specialist
2 weeks ago
Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full timeMinimum of 2 years of working experience in financial operationsStrong understanding of end-to-end financial operations related processes and supporting systems.Experience with accounting systems such as SAP or Oracle is an advantageDegree in Accounting, Finance or other related fields **Job Type**: Contract Contract length: 12 months Pay: RM6,000.00 -...
-
Operational Specialist
6 days ago
Greater Kuala Lumpur, Malaysia Adecco Full time 66,000 - 72,000 per yearOperations Specialist (GTM Operations, Reporting & Enablement)Hybrid modeBasic salary : RM5500 - RM6000 Per monthAbout the RoleWe're looking for a highly organized and data-drivenOperations Specialistto support ourGo-To-Market (GTM) operations, reporting, and enablementfunctions.In this role, you'll be the backbone of our GTM team - ensuring sales,...