Customer Service Executive March Intake

5 days ago

Johor Bahru, Malaysia Lean IT Consultants Sdn Bhd Full time

JOB REQUIREMENTS:

- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.

JOB DESCRIPTION:

- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: RM1,900.00 - RM2,100.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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