Customer Support Executive

1 week ago


Johor Bahru, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

_**Exciting Opportunity: Customer Service Executive, Immediate Hiring (October & November Intake)**_

**What We Offer**:
**Basic Salary**: RM 1,900- RM 2,100 per month

**KPI & Attendance Allowance**: Up to RM400

**Night Shift Allowance**:Up to RM300

**Total Salary Range**: RM2,600.00 - RM 2,800.00 per month

**Location**: Bandar Medini, Iskandar Puteri, Nusajaya
- (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)

**Job Scope**:

- Taking ownership to solve challenges faced by customers and clients' partners;
- Assist and resolve customers' inquiries with general concerns related to company's products/services

**Working Hours**:
**Shifts**:Monday to Sunday (morning, afternoon, and night shifts)

**Schedule**: 6 working days with 1 days off (based on shifts)

**Daily Hours**: 9 hours per day (8 working hours + 1-hour break)

**Earliest Shift**: Starts at 7 AM

**Latest Shift**:Ends at 3 AM

**Requirements**:

- Possessed and passed SPM with at least minimum credits for BM and Sejarah;
- Fresh graduate/ SPM leavers are encouraged to apply;
- No experience need; full training provided;
- Excellent command of English both spoken and written.

**Job Types**: Full-time, Fresh graduate

Pay: RM2,600.00 - RM2,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay


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