Customer Service

Position: Executive, Customer ExperienceLocation: Bandar UtamaOverview:This role focuses on providing excellent customer service through inbound & outbound calls, handling customer inquiries, and promoting financial and insurance products. You'll also support administrative tasks and contribute to improving overall customer satisfaction.Key Points:Manage...

Managing the customer service department and ensuring that all employees are performing their duties effectively. - Providing leadership to the customer service team by setting a good example for other employees. - Ensuring that all customers have a positive experience when interacting with the company by handling issues in a timely manner. - Overseeing the...

**The Role & Responsibilities**: We’re looking for an enthusiastic Customer Service Executive with a friendly attitude, excellent communication skills, and a commitment to ensure user satisfaction. Join us & be part of a “Versa-tile”, and dynamic team. **Responsibilities**: Be familiar and up to date on Versa’s products to service customers on: -...

Job description: Immediate Hiring - **Banking Industry** **Key Responsibilities**: - Assist with orders, returns, and refunds - Resolve issues promptly & professionally - Provide accurate product & policy info - Maintain records & follow up on cases - Share feedback & support service improvements - Collaborate with internal teams as...

**Responsibilities**: - Attend outbound & inbound calls. - Provide good services to meet customer's expectation and handle complaints. - Perform telesales to promote product. **Job Requirements**: - **Fresh Graduate are welcome to apply**. - Min SPM, Diploma and Degree in any field. - Min 1 year Customer Service experience will be an advantage. **Job...

Customer Interaction:Serve as the primary point of contact for customers regarding their Export and import shipments.Respond promptly to customer inquiries via phone, email, or in-person.Provide customers with shipment status updates, tracking information, and resolution of any issues or delays.Provide courteous and professional service to all enquiries and...

**Responsibilities**: - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for the Company to ensure smooth running of daily operation. - To efficiently handle inbound and outbound customer call inquiries as well as...

**Responsibilities**: - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for the Company to ensure smooth running of daily operation. - To efficiently handle inbound and outbound customer call inquiries as well as...

**Responsibilities** - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer needs and our Business Rules and Service Offering policy. - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to ensure timely communication,...

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...