Customer Service Executive

2 weeks ago


Petaling Jaya, Malaysia VISIONARY SOLUTIONS SDN BHD Full time

**Key Responsibilities**:

- Provide excellent customer service and follow up with customers.
- Assist with product inquiries and troubleshoot common issues.
- Communicate with authorized service centers across Malaysia.
- Update customers on repair statuses and assist with inquiries via WhatsApp.
- Manage logistics for incoming machines (for servicing and repairs) and handle packaging and tracking.
- Conduct online warranty registrations.
- Participate in company events, such as warehouse sales, when needed.

**Job Requirement**:

- Minimum Diploma Cert.
- Must be computer literate.
- Must be fluent in both written and spoken English and Malay Language.
- Proficiency in Mandarin Language is an advantage
- Fast learner, self-disciplined, adaptable, and Independent.
- Must be result oriented, adaptable and a team player
- Must have good communication skills, interpersonal skills and a friendly attitude.
- Able to multi
- task and work in fast paced environment.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Weekend jobs

Supplemental Pay:

- Commission pay
- Overtime pay
- Yearly bonus

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Work Location: In person



  • Petaling Jaya, Malaysia Samsung Authorized Service Center Full time

    **Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...


  • Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

  • Branch Manager

    7 days ago


    Petaling Jaya, Malaysia realme Executive Service Centre Full time

    Position Title: Branch Manager Location: Sunway Pyramid Working days: 6 days in a week Working hours: 10:30am - 7:30pm **Salary**: 2800 - 3500 (Basic + KPI + Shopping Mall Allowance) **Requirement** - Required language(s): English, Bahasa Malaysia. - Effective oral and written communication skills - Flexibility, goal-oriented and highly organized - Prior...


  • Petaling Jaya, Malaysia Aiman Motor Sdn Bhd Full time

    **Position**: Customer Service Executive **Location**:Aiman Motor Sdn Bhd **Responsibilities**: **Customer Service Executive cum Admin** - CSE will assist and report directly to Service Manager on daily operation matters - CSE will assist and report (dotted line reporting) to Management for respect of process and procedures on customer complaint handling -...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...


  • Petaling Jaya, Selangor, Malaysia a-ca5c-41f2-9b24-420ab7e84f88 Full time 24,000 - 36,000 per year

    Working Hours:Monday to Friday, 9:00 AM to 6:00 PM. Sometimes might be required to work on Saturday or Sunday to attend events.Position Overview:The Executive, Marketing & Customer Service plays a key role in supporting the company's brand growth, event participation, and customer satisfaction. This role focuses on executing marketing campaigns to drive...


  • Petaling Jaya, Selangor, Malaysia Zhao Xi TCM Centre Sdn Bhd Full time 40,000 - 60,000 per year

    About the role As a Customer Service Executive at Zhao Xi TCM Centre Sdn Bhd, you will play a pivotal role in delivering exceptional customer service and supporting the overall sales and administrative operations of the company. This full-time position is based in Petaling Jaya, Selangor, and will involve interacting with both customers and internal...


  • Petaling Jaya, Selangor, Malaysia Private Advertiser Full time

    About the role We are an Education company seeking highly motivated and customer-oriented Customer Service Executives to join our dynamic team in Petaling Jaya, Selangor. As a Customer Service Executive, you will be responsible for providing exceptional sales and customer support and delivering a positive experience to our valued clients.Sales & Enrolment:...


  • Petaling Jaya, Selangor, Malaysia Synergy ESCO Malaysia Full time 40,000 - 80,000 per year

    JOB DESCRIPTION: CUSTOMER SERVICE EXECUTIVEOur company is dedicated to providing comprehensive ESG (Environmental, Social, and Governance) solutions. We offer a broad range of services, including energy-saving strategies, renewable energy sources, and advanced digital farming methods. Our mission is to help businesses transition to sustainable operations...


  • Petaling Jaya, Malaysia GENO Management Full time

    Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...